Frequently Asked Questions

Quick answers before you reach out to support.

Do I need an account to order?+

No — checkout works as a guest. Creating an account is optional and lets you track order history, view receipts, and open support requests.

What payment methods are supported?+

Payment processing details will be published here once our processor integration is finalized. We do not store payment information on our servers under any circumstances.

How do I track my order?+

If you checked out with an account, sign in and view your order history. Guest orders receive tracking details by email.

Can I leave a product review?+

Yes, from your account on any product you've purchased. Reviews are checked before publishing, so there may be a short delay before yours appears.

Where do you ship?+

Currently the continental United States. International shipping is on the roadmap.